Plant Care Support

We are here for your sanctuary

Reach out to our Austin nursery team for order inquiries, transit questions, or personal plant care advice. We respond to every message within one business day.

Support Guide

Common order and care questions

Find quick answers regarding our shipping schedule and healthy arrival guarantees.

Shipping
Guarantee
Advice

Order Status & Tracking

Transit Protection

Plant Care Support

Every plant ships directly from our Austin greenhouse with real-time tracking sent to your inbox upon dispatch.

Our 14-day healthy arrival guarantee covers any transit stress. Send a photo of your new plant for instant replacement support.

Unsure about light levels or watering schedules? Our growers are ready to match your room conditions to the right care routine.